Privacy Policy
of HOMECARE BULGARIA EOOD
HOMECARE BULGARIA EOOD is a commercial company registered in the Commercial Register at the Registry Agency, UIC 147173565, with registered office and management address in Burgas, 14 Alexander Veliki Street, entrance B, floor 3, apartment 5, tel. 0887393455, e-mail: office@homecare-bulgaria.com, and is a personal data controller under the Personal Data Protection Act.
The Company processes the personal data collected during your visit to our website confidentially and in accordance with national and European legal requirements. Personal data protection and security are part of our corporate policy.
This security policy aims to provide you with comprehensive information in clear and accessible language about the actions performed with the personal data you provide to HOMECARE BULGARIA EOOD, referred to below as the Company.
- What personal data do we collect about you?
- What is the purpose of collecting it?
- How long do we store the personal data provided?
- Who do we share your personal data with?
- How do we notify you about changes to our security policy?
- What types of cookies do we use to make your stay on our website better?
- What are your rights regarding the personal data provided?
With this security policy, the Company declares that it applies all technical and organizational measures for the protection of personal data of natural persons that are prescribed by law or another regulatory act under national and European legislation.
What personal data do we collect?
Physical identity: names and passport details, personal identification number, foreigner identification number, identity card number, date and place of issue, address, place of birth and contact telephone numbers.
Technical data that is collected automatically when visiting the website: IP address, GPS coordinates, information about the device from which you visit the website.
Cookies for identifying the browser or device from which you visit our website.
The processing of personal data includes collection, storage, destruction, transfer, correction, updating, deletion and all other actions performed with your personal data. The Company collects your personal data on a contractual basis in order to fulfill its contractual obligations for providing information and a quality tourist service.
The Company collects your personal data only after receiving explicit, clear, freely given and unambiguous consent for the purposes of processing, such as marketing purposes or receiving advertising newsletters.
For what purpose do we collect your personal data?
The personal data received from us will be used so that we can fulfill our obligations to you arising from contracts for the provision of a tourist service.
- To provide you with the services and products offered by HOMECARE BULGARIA.
- To provide you with access to our website and show relevant content.
- To respond to your inquiries, opinions and recommendations.
- To send you information related to special campaigns and new products and services.
How do we process data?
In order to provide products and services, the Company processes the personal data you provide regarding physical, economic, social and family identity.
- By filling in reservation forms for tourist services, applications, forms and declarations.
- When updating data at your request and filling in an update form.
- When processing information about your visits to the Company web portals.
- By processing information about IP addresses, cookies, operating system and browser type.
How long do we store and process your data?
Your personal data is stored by us for a period of 3 years after the contractual basis ceases to apply, if we process the personal data on a contractual basis. After this period expires, and if there is no legal basis for continued storage, the information about you is destroyed.
Who can we provide your personal data to?
The Company undertakes not to provide your personal data to third parties without your explicit consent, except where this is necessary for the fulfillment of contractual relationships undertaken with you.
- Companies providing courier services.
- Companies providing hosting services related to this website.
- Competent authorities, in accordance with the current legislation of the Republic of Bulgaria and the European Union.
Use of cookies
Cookies are small text files that are stored on your computer when you visit our website. Reading cookies allows us to design our website optimally for you and makes it easier for you to use it.
The website uses local storage to remember the choice made in the cookie message and Google Analytics 4 to measure website traffic and technical performance.
Your browser allows you to delete all cookies at any time. To do this, please refer to your browser help functions. This may result in certain website functions no longer being available to you.
What are your rights regarding the personal data provided?
In compliance with Bulgarian and European legislation, including Regulation (EU) 2016/679, you may exercise the following rights:
- Right of access to the personal data that HOMECARE BULGARIA processes about you and to receive a copy of it.
- Right to request correction in case of inaccuracies or need for updating.
- Right to request blocking or restriction of processing in cases defined by law.
- Right to request deletion of your personal data when the conditions for this are met.
- Right to object to processing for direct marketing purposes.
- Right to withdraw consent given for processing.
- Right to submit a request for portability of your personal data.
- Right to submit a complaint or request for protection of your rights to the Commission for Personal Data Protection.
Effective from May 2018